Privacy Policy

Privacy Policy bosku — Our Commitment to Protecting Your Data

Your privacy is not just a priority — it is our responsibility. Learn how bosku collects, uses and protects your personal information to the highest security standards.

Last Updated: January 2026

How bosku Protecting Your Data

We use multi-layered security to ensure your personal data remains safe and protected at all times.

256-bit SSL Encryption

All data transmitted between your device and bosku servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide. None of your information travels without protection.

Secure Data Storage

Your personal data is stored on servers protected by multiple firewall layers and accessed only by authorised staff. Our systems are regularly updated to address the latest security threats.

Strict Access Control

Only you can access your account information through password authentication and additional security layers. The bosku team will never ask for your password through any communication channel.

No Sharing Without Consent

Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. We do not trade in our players' personal information.

Data Standards Compliance

Bosku adheres to strict data protection standards in all aspects of information processing. Every data handling process is designed with player privacy as the priority from the outset.

Marketing Communication Controls

You have full control over the marketing communications you receive. Unsubscribe options are available at any time through your account settings panel, with immediate effect.

Important Note: This Privacy Policy explains how bosku collects, uses, discloses, and protects your personal information. By using our platform, you agree to the practices described in this document.

01 Introduction

Welcome to the bosku Privacy Policy. We understand that entrusting your personal information to any online platform requires strong confidence. That is why we take every aspect of data protection seriously and are committed to being transparent about how we handle your information.

This document applies to all users accessing bosku.vu, the bosku mobile app, and all related services we offer. It describes the types of information we collect, why we need it, how it is used, and the steps we take to keep it secure at all times.

We also explain your rights regarding your personal data and how to exercise them. We believe that players who understand how their data is handled feel more confident and comfortable using our platform.

If you have any questions after reading this document, our support team is available via live chat on the platform or by email at [email protected].

02 Information We Collect

Bosku collects several categories of information depending on how you interact with our platform. Below is a full breakdown of the types of data we collect:

A. Information You Provide Directly

  • Full name, date of birth and identification number (MyKad or passport)
  • Email address and mobile number
  • Current residential address
  • Bank account details and e-wallet information for deposit and withdrawal purposes
  • Identity verification documents (KYC) such as a copy of your MyKad, utility bill, or bank statement
  • Any communications you send to our support team

B. Automatically Collected Information

  • IP address and device location information
  • Device type, operating system and web browser used
  • Access log data including time, date, and pages visited
  • Game history, betting, wins and withdrawals
  • Session data and platform usage patterns

C. Information from Third Parties

  • Identity verification data from trusted KYC service providers
  • Payment processing information from integrated payment gateway providers
  • Fraud prevention data from third-party security services
Data Category Example Primary Purpose
Identity Name, date of birth, IC number Registration and KYC verification
Contact Email, phone number Account communications and notifications
Financial Bank account number, transaction records Deposit and withdrawal processing
Technical IP address, device type Security and fraud prevention
Games Wagering history, wins Game integrity and VIP support

03 How We Use Your Information

Every piece of data we collect has a clear and legitimate purpose. We do not collect information beyond what is needed to deliver our services safely and efficiently.

  • Account management: Registering your account, verifying your identity and enabling secure login.
  • Transaction processing: Processing deposits, withdrawals and bonus management quickly and accurately.
  • Platform security: Detecting suspicious activity, preventing fraud and protecting platform integrity.
  • Customer support: Providing effective assistance and resolving any issues you report.
  • Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
  • Regulatory compliance: Meeting legal requirements related to anti-money laundering and know your customer (KYC).
  • Service improvement: Analysing usage patterns to improve the platform experience and introduce relevant new features.
  • Marketing communications: Sending promotional offers and platform updates to you, subject to your subscription preferences.

04 Information Sharing and Disclosure

Bosku does not sell your personal data to any party. We only share your information in limited circumstances and with strict controls in place:

  • Service providers: Payment gateway providers, KYC services and technical infrastructure that help us operate the platform. All third parties are bound by strict confidentiality agreements.
  • Legal requirements: Where required by law, court order, or direction from a competent authority, we will disclose the necessary information.
  • Fraud prevention: We share information with security service providers to detect and prevent fraudulent activity that could affect other players.
  • Business transfers: In the event of any business merger or acquisition, user data will be transferred to the acquiring entity subject to prior notification to users.

In all data sharing arrangements, we ensure that the receiving party upholds data protection standards equivalent to those of bosku.

05 Cookies and Tracking Technologies

Bosku uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collecting data on how you use the platform to help us improve service speed and reliability.
  • Functional Cookies: Storing your preferences such as display settings and favourite game selections to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns through aggregated and anonymised data.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

06 Data Retention and Security Measures

We take comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss or misuse:

  • Data-in-transit encryption: All data is transmitted over HTTPS connections with the latest TLS encryption to prevent interception.
  • Data-at-rest encryption: Sensitive data such as financial information and identity documents are stored in encrypted format on our servers.
  • Internal access control: Access to player data in our internal systems is restricted to relevant staff based solely on their job responsibilities.
  • Regular security audits: We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
  • Incident response plan: In the event of any data breach, we have clear procedures in place to notify affected users within a reasonable timeframe.

Data Retention Period

We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, we retain certain records for the period required by applicable law, typically between five and seven years for financial records.

07 Your Rights Regarding Personal Data

As a bosku platform user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information in your account.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention requirements.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while your request is under review.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service where applicable.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, with immediate effect.

To exercise any of the above rights, contact our support team via live chat or email. We will process your request within 30 days of receipt.

08 Child Data Protection

The bosku platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process any personal data from underage individuals.

If we discover that personal data of an individual under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact us immediately so we can act promptly.

09 Links to Third-Party Services

The bosku platform may contain references to third-party payment providers or game providers integrated with our platform. Please note that:

  • Each third-party provider has its own privacy policy governing data use on their respective platforms.
  • Bosku is not responsible for the privacy practices of those third parties, even if they are platform partners.
  • We encourage you to read the privacy policy of each third-party service you use separately.
  • All third-party providers integrated with the bosku platform have undergone a security review process and must comply with the minimum data protection standards we have set.

10 Changes to This Privacy Policy

Bosku reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Sending in-platform notifications to all registered users.
  • In cases of very significant changes, sending a notification email to the address registered in your account.

Continued use of the bosku platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, we are ready to assist through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of our platform.
  • Email: [email protected] — we will respond within 1–2 business days.
Our Commitment: bosku is committed to handling all privacy-related inquiries with seriousness and professionalism. Your privacy is not merely a legal obligation to us — it is a core value we uphold in every business decision we make.

Your Data is Safe. Ready to Get Started?

Register your bosku account today and enjoy an online entertainment platform that puts your security and privacy first, every time.

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